ITIL® 4 Create, Deliver & Support
ITIL® 4 Create, Deliver & Support
Training Formats:
PassionIT class: $1497
Partner class: $1799
On Demand Bundle: $378
Exam*: $348
Enrollment & Exam Options
*Only retake exams can be sold without training.
Product Description
The ITIL® 4 Create, Deliver & Support course covers the ‘core’ service management activities and expands the current scope of ITIL to cover the ‘creation’ of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services while also covering supporting practices, methods and tools.
This module will also cover service performance and will give practitioners an understanding of service quality and improvement methods.
It will enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.
ITIL 4 Specialist Create, Deliver, and Support is aimed at ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery. Accredited training for the ITIL Managing Professional modules is mandatory to enable a full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.
The ITIL 4 Create, Deliver & Support Guide by Axelos provides guidance for professionals who manage the operation of IT-enabled digital products and services or end-to-end delivery including guidance on improving established processes, increasing efficiency, creating an effective flow of work, utilizing new technologies, and creating a culture for success.
The Take2 re-sit option