IT Simulations
IT Simulations
PassionIT will assist you in the flow of your IT service management infrastructure by using the G2G3 Polestar simulations for both Project and Service Management. This allows the IT organization to measure its resources and review the current business processes, giving a real-time baseline to create an analysis of overall strengths and weaknesses.
The simulation is usually run in a 1-2 day period with the real benefit from the high intensity gaming experience in the learning that occurs between the rounds.
The Benefits of Simulation
- Creates rapid familiarization with ITSM terminologies, tools and processes
- Provides realization of the contribution that enterprise IT makes to business success
- Breaks down silos, energizing and motivating staff towards successful change
- Creates commitment to ITSM-related improvement programs