ITIL 4 Managing Professional: The Practice Guides Suite

Product Description

ITIL 4 Managing Professional: The Practice Guides includes all official examinable practices for all ITIL 4 Managing Professional modules.

This includes ‘Create, Deliver and Support’, ‘Drive Stakeholder Value’, ‘High-velocity IT’ and ‘Direct, Plan and Improve’. The audience ranges from those who are responsible for managing IT-enabled products and services to those wanting to progress from ITIL 4 Foundation to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice who wish to transition across to ITIL 4.

Delegates must undertake all four modules of; ‘Create, Deliver and Support’, ‘Direct, Plan and Improve’, ‘Drive Stakeholder Value’, ‘High-velocity IT’ to become an ITIL 4 Managing Professional, and both modules of ‘Direct Plan and Improve’ and ‘Digital and IT Strategy’ to become an ITIL 4 Strategic Leader.

All modules have core guidance, and aligned examinable practices to ensure candidates have everything they need to pass their exams and be equipped with all the tools for achieving day-to-day I.T. best practice.

Key features

• ITIL 4 Managing Professional: The Practice Guides includes all official examinable practices for all ITIL 4 Managing Professional modules of; ‘Create, Deliver and Support’, ‘Drive Stakeholder Value’, ‘High-velocity IT’, ‘Direct, Plan and Improve’ and enhances the frameworks outlined in the core guidance.