ITIL® 4 Drive Stakeholder Value Guide
Product Description
The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation
Ideal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management
- Improve relationships and reach mutual outcomes
- Ensure high customer satisfaction levels
- Optimize the customer experience
- Create a trusted relationship with stakeholders
NOTE: Orders are shipped using USPS and typically take 5 to 7 business days to arrive (over seas shipment typically require 3 weeks for delivery). If, after 10 business days (15 for overseas shipments) you have not received your order, please contact us so that we can investigate the cause of the delay and get your shipment to you.
Standard shipping for this publication to the US is free. International shipping for softcopy (PDF) versions is free. International shipping for printed publications and expedited shipping are available for an additional fee. If you require international shipping for printed publications or expedited shipping, please contact us for a quote.
