ITIL 4 Digital and IT Strategy: The Practice Guides

Product Description

ITIL 4 Digital and IT Strategy: The Practice Guides includes all official examinable practices for the Digital and IT Strategy module.

Suitable for IT and digital leaders who wish to shape IT and business strategy and drive organizational change, those who wish to progress from ITIL 4 Foundation to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice who wish to transition across to ITIL 4.

Delegates must undertake all four modules of; ‘Create, Deliver and Support’, ‘Direct, Plan and Improve’, ‘Drive Stakeholder Value’, ‘High-velocity IT’ to become an ITIL 4 Managing Professional, and both modules of ‘Direct Plan and Improve’ and ‘Digital and IT Strategy’ to become an ITIL 4 Strategic Leader.

All modules have core guidance, and aligned examinable practices to ensure candidates have everything they need to pass their exams and be equipped with all the tools for achieving day-to-day IT best practice.

Key features

• ITIL 4 Digital and IT Strategy: The Practice Guides includes all official examinable practices for the Digital and IT Strategy module and enhances the framework outlined in the ITIL 4 Digital and IT Strategy core guidance.