ITIL 4 Drive Stakeholder Value: The Practice Guides

Product Description

ITIL 4 Drive Stakeholder Value: The Practice Guides includes all official examinable practices for the Drive Stakeholder Value module.

The audience ranges from those who are responsible for managing IT-enabled products and services to those who wish to progress from ITIL 4 Foundation to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice who wish to transition across to ITIL 4.

Delegates must undertake all four modules of; ‘Create, Deliver and Support’, ‘Direct, Plan and Improve’, ‘Drive Stakeholder Value’, ‘High-velocity IT’ to become an ITIL 4 Managing Professional, and both modules of ‘Direct Plan and Improve’ and ‘Digital and IT Strategy’ to become an ITIL 4 Strategic Leader.

Key Features

• ITIL 4 Drive Stakeholder Value: The Practice Guides includes all official examinable practices for the Drive Stakeholder Value module and enhances the framework outlined in the Drive Stakeholder Value core guidance.